How can I prevent e-mails from going into my Spam folder? iCloud Account


Important Note 1


Please make sure that you filter your e-mail account settings so that our e-mail is “safe listed or allowed” so that you will always receive our emails in your primary inbox and eliminating the chance of our e-mails going into your spam or junk folders.


To be able to set our e-mails as safe in your iCloud account, you will need to: 


1. Log in to your iCloud account. 


2. Navigate to the “Junk” folder. 


3. Find our e-mail and open it.


4. Tap “Forward”. 

5. Tap “Move Message”.

6. Choose “Inbox” and Tap “Move”. 



Important Note 2

Our e-mails will not be going into your Junk folder after completing the above process.


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