Step-by-Step Guide on how to do an internal transfer to your Main Wallet:
When you are logged into your account:
1. Click on “Internal Transfer”.
2. Select “Trading Platform to Wallet”
3. Choose the “Currency”.
4. Choose the wallet to deposit into.
5. Enter the amount to transfer.
You need to have the funds available in your trading account before you can transfer it.
You will now be prompted with this pop-up box. Please click on “Transfer” to proceed or “Cancel to transfer the funds back to your wallet.
Kindly note: A conversion fee is applicable when initiating an internal transfer to different currency wallets or accounts. The full details of the exchange values will be visible on your screen after requesting the transfer.
We receive our prices from liquidity providers and will not be able to compensate the fee.
Click on the links below if you would like to make a different type of transfer:
