My Account - General Queries 13

How to Disable 2FA Using Selfie
Learn about the secure process of disabling two-factor authentication (2FA) using a selfie in our Frequently Asked Questions (FAQ) section. Discover step-by-step instructions on how to utilize a selfie for 2FA deactivation, ensuring a safe and verified method.
Modified on: Wed, 07 Feb, 2024 at 11:39 AM
Frequently Asked Questions about Bonus Points and Fund Redemption
When a deposit bonus is granted – where can I […]
Modified on: Mon, 22 Jan, 2024 at 09:32 AM
Can I Update/Change my Personal Details?
Unverified traders can quickly update personal details for accuracy and security.
Modified on: Fri, 05 Jan, 2024 at 03:19 PM
Where do I Find my Support Pin?
Follow this link to find a guide on where you can find your Support PIN when requested by a Support Agent.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
Why is my Number not being Accepted?
Make sure that you use the international format without spaces when adding your phone number. Click here to find more information!
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
Why can’t I Upload any Documents?
These steps will guide you on what you should do when you are unable to upload your documents on your Hey Forex account.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
How Long does Account Approval take?
  We aim to have your account approved on the […]
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
How Can I Verify or Update My Phone Number?
For guidance on verifying or updating your phone number on your Hey Forex account, follow this step by step guide.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
How can I Change the Leverage on my Account?
Learn how to easily change the leverage of your account at your convenience by using Hey Forex's helpful guide.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
Hey Forex! How can I Remove a TradeLocker Account from my HeyForex Account?
This guide will provide you with detailed guidance on how to remove a TradeLocker account from your Hey Forex accounts section.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
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